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How do I know what I need for my home?
What size system do I need?
Can I purchase equipment myself, or do I need an installation contractor first?
Can I install IWAE equipment myself?
What does a heat pump do?
How do I place an order with Ingram's Water & Air Equipment?
Your prices are really low. Is your equipment new and authentic?
Do you sell “scratch and dent” equipment?
How long is a factory warranty?
Does Ingram's Water & Air Equipment offer a warranty on their equipment?
Do your systems include the copper refrigerant lines?
Are your systems charged with refrigerant?
What is R-22 refrigerant?
What is R410a refrigerant?

Shipping FAQs

How much will shipping cost?
When will I receive my order?
Do you ship internationally?

Water Treatment

What is the difference between softening water and filtering water?
Filtering or softening, which do you need?
How much soap should I use with softened water?
How does a water softener work?
Will softened water hurt my lawn or garden?
What is regeneration?
What is reverse osmosis (RO)?
What should I consider before buying a water treatment solution?
What is hard water?

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